Frequently Asked Questions about Jaggie Jewelry

When will I receive my refund?

Your refund will be processed as soon as your return is delivered to our studio and will be credited back to your original payment method.
Can I exchange an item on sale?

Yes you can. You still have 14 days to decide.
Can I return my purchase?

Of course, we believe that everybody can change their mind, you have 14 days to decide if you are keeping your purchase.
Where do you ship?

We ship worldwide.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.